8mbt Responsible Gaming —
Your Safety Is Our Priority
Entertainment should never become a burden. 8mbt believes every player deserves a safe and enjoyable experience — our tools and support are always here for you.
Why enjoy gaming responsibly?
Online casino and betting is primarily an entertainment experience. However, some people may unknowingly spend too much time or money, which can have a negative impact on their personal and family life. 8mbt believes it is important for every player to be aware — games should be played for fun, not in the hope of winning.
On this page we will show you how to set your own limits, when to seek help, and which 8mbt tools can help keep you safe.
Please note: 8mbt is for players aged 21 and above only. Opening an account or playing by minors is strictly prohibited.
Warning: Never treat gaming as a source of income. Never bet with borrowed money or funds set aside for essential expenses.
Our Protection Tools
8mbt provides several effective tools to help you stay in control of your gaming.
Set Deposit Limits
Decide in advance how much you will deposit each day, each week, or each month. Once a limit is set, it takes effect immediately.
Time Limits & Reminders
Set a time limit for how many hours you will play. When the time is up, 8mbt will send you an automatic reminder.
Time-Out Feature
Need a short break? Temporarily close your account for anywhere from 24 hours to 30 days. During this period, logging in or placing bets will not be possible.
Self-Exclusion
If you want to step away from gaming for a longer period, activate self-exclusion. Once enabled, your account cannot be reopened before the set period ends.
Age & Identity Verification
8mbt ensures that every account holder is 21 years of age or older. An account cannot be fully activated without identity verification.
24/7 Support Team
Our support team is always ready to help with any issue. Get assistance in Bengali via live chat or email.
Recognising the signs of problem gaming
If any of the following signs appear in you or someone you know, help should be sought immediately.
- Spending more than you can afford and unable to stop
- Hiding your gaming habits from family or friends
- Betting more and more to chase losses
- Gaming causing problems at work, in studies, or in relationships
- Betting with borrowed money or funds needed for essential expenses
- Feeling restless or anxious when not playing
- Tried to stop repeatedly but could not
The golden rules of healthy gaming
- See gaming as entertainment, not a way to earn money
- Set a budget and time limit before each session
- Accept losses and move on without trying to chase them
- Never bet on impulse — make decisions with a clear head
- Take regular breaks and spend time with your family
- Avoid gaming when drinking alcohol or feeling low
- Never share your gaming account or password with others
How to activate self-exclusion
You can take a break from gaming yourself in just a few steps. The process at 8mbt is simple and confidential.
Log in to your account
Sign in to your registered 8mbt account and go to your profile settings.
Find the "Responsible Gaming" section
In settings, select the "Responsible Gaming" option.
Choose a duration
Choose a temporary time-out (24 hours to 30 days) or a long-term self-exclusion (6 months or more).
Complete the confirmation
Confirm your decision. Once it takes effect, it cannot be cancelled before the set period ends.
Contact support for help
If you have any trouble, write to us on live chat or at [email protected] — we are available 24/7.
21+ Age Restriction — Strictly Enforced
8mbt operates for players aged 21 and above only. Ensuring the safety of minors is one of our highest responsibilities.
Age verification is mandatory at the time of account registration. If there is any suspicion that a minor is using an account, additional verification will be requested and the account may be temporarily suspended if necessary.
If there are children or teenagers at home, make sure they cannot access your device or login details. Use a strong password for your account and do not hand your device to others while logged in.
If you find out that a minor you know is using 8mbt or any other gaming platform, please let us know at [email protected].
Need help?
If you are concerned about gaming, get in touch with us. Our team is always ready to help in Bengali.
Live Chat: Available 24/7
Email: [email protected]
Deposit Limits & Financial Control
At 8mbt, the minimum deposit is ৳200 and the minimum withdrawal is ৳500. You can decide how much you spend through the deposit limit feature.
Deposit limits can be set in three steps:
Daily limit
The maximum amount you will deposit each day
Weekly limit
The total amount that can be deposited in seven days
Monthly limit
The maximum deposit amount per month
Reducing a limit takes effect immediately. Increasing a limit has a set waiting period — this is intentional to prevent decisions made on impulse.
All transactions via bKash, Nagad, Rocket, Upay, or bank transfer are secured with SSL encryption. Ensuring financial security is part of 8mbt's fair play policy.
Play responsibly, enjoy yourself
Enjoy gaming at 8mbt safely — whether it's slots, cricket betting, or live casino, our protection tools are active throughout.
Where to get help
Gaming addiction is a recognised issue and being aware of it is a sign of strength, not weakness. If you or someone close to you is struggling to control gaming, getting help is straightforward.
8mbt Support
Get assistance 24 hours a day, seven days a week via live chat or by emailing [email protected] in Bengali or English. Full confidentiality is guaranteed.
Professional Advice
Consult a mental health professional to address gaming addiction. Many organisations in Bangladesh provide this kind of support.
For family and friends
If someone close to you is struggling with gaming, talk to them with empathy rather than judgement. Encourage them to seek help and, if needed, contact 8mbt support.
More sections on 8mbt
Alongside responsible gaming, explore the other sections of 8mbt.
Have a question? We are ready to help
Find answers to any questions about responsible gaming or your account on our FAQ page, or contact support directly.